FAQS

AtΒ Trace of Cakes, we are committed to producing the highest quality, wholesome baked goods for our customers and consumers. We strictly adhere to all industry and standards to ensure the freshness, safety and integrity of all our products.

BOOKINGS

I will always do my best to accommodate all orders, but I do require sufficient time to bake and design your cake. Wedding cakes require bookings 8-12 months in advance of your date.

CANCELLATIONS

Any specifically ordered items or work already carried out is chargeable. For cakes cancelled 2 weeks in advance of completion, full balance will be charged.

PRICING

Cakes come in all different sizes,Β  shapes, flavours and designs. There are so many options available, hence pricing differs with each order. When enquiring, please do provide as much detail as possible, be it a wedding cake, or for a small family gathering. Tracy will require the date, venue (if needed), an estimated size of the cake, how many tiers and finally the design ideas. This will aid in a reply from Tracy with as much guidance as possible about your order or query.

PAYMENT AND DEPOSITS

Wedding cake orders require deposits 4 months in advance with full balance payable 2 weeks prior to your date.

DELIVERY AND COLLECTION

As part of the service, all wedding cakes will be delivered and set up at your venue. Delivery rates will be added to your total cost and agreed in advance. Trace of Cakes will gladly deliver wedding cakes free of charge within Cork city and suburbs. When collecting, specific instructions will be given for the transport and care of your cake. However, Trace of Cakes will not be liable for any damages thereafter. All stands supplied and rented must be returned to Trace of Cakes within 3 days.

DIETARY REQUIREMENTS

Tracy also caters for vegan clients, as well as customers with a food intolerance. Please ask for more details.